Healthcare Virtual Assistant — Progressive Longevity Clinic
Careers · 100% Remote · Philippines

Healthcare Virtual Assistant for a specialist Sydney clinic

Progressive Longevity Clinic is a physician-led practice helping health-conscious professionals optimise their long-term health. We are hiring one exceptional Healthcare VA to be the warm, articulate first voice of our clinic — long-term, and properly paid.

AUD $2,500/month Full-time · 40 hrs/week AU business hours Independent contractor
Step one

Get to know us before you apply

We prioritise candidates who genuinely understand our clinic. Spend fifteen minutes with the resources below — the strongest applications clearly reference what they learned here. All links open in a new tab.

💡 Tip: In your application we ask what you understand about us. Mention something specific that stood out from the program page or the video — vague, generic answers tell us you did not look.
The role

What you would do, and who we are looking for

Who we are

A specialist, physician-led practice in Sydney, Australia. Our program runs on rigorous diagnostics, delivered by a Sport & Exercise Medicine physician, an exercise physiologist and a dietitian. We are not a general wellness service — every interaction, especially the first phone call, reflects a premium, evidence-based clinical brand.

What you would do

01
First point of contact All enquiries — phone, email and SMS — handled with warmth, polish and precision.
02
Explain the program Clearly and accurately to prospective patients, including the assessment process and pricing, and manage the suitability-form funnel.
03
Schedule & coordinate Appointments across the clinical team — reminders, follow-ups and rebookings.
04
Administer the patient app Onboard patients to our digital platform, maintain records accurately and troubleshoot access.
05
Manage sensitive situations Complaints, billing queries and upset patients — with composure, sound judgment and timely escalation.
06
Protect confidentiality Strict compliance with Australian patient-privacy requirements at all times.

Who we are looking for

Virtually flawless spoken English Clear and warm — you will be recorded and assessed on call quality.
Genuine healthcare experience A real history of clinical-context or medical-admin work — not general admin.
A calm, kind tone Reassuring and composed with anxious or frustrated patients.
Strong problem-solving You fix what needs fixing without being told.
Reliable and self-managing Organised and autonomous as a remote contractor on Australian hours.

The arrangement

Pay
AUD $2,500 / month, with discretionary performance bonuses & reviews
Hours
Full-time, 40 hrs/week · Mon–Fri, AU business hours (≈ 7am–3pm Manila)
Engagement
Independent contractor · 100% remote
Horizon
A serious long-term role — we hire for years, with genuine room to grow
How to apply

Follow every step — exactly

We screen first on whether you followed these instructions. Applications that skip a step are not read. The button below opens an email with the steps already laid out for you to complete.

Prove you read this page

Begin your message with the word HEALTHSPAN so we know you reached the end.

Tell us what you understand about us

In 4–5 sentences, what you understand about Progressive Longevity Clinic and why it interests you — referencing something specific from the program page or video.

Answer one scenario, in writing

“A patient calls upset that their first appointment felt rushed and demands an immediate refund. What are the first three things you do?”

Record a 60–90 second voice clip

A Vocaroo or Loom link: introduce yourself and answer that same question out loud, as if speaking to the patient. We listen for warmth and clarity — not a memorised script.

Send your details

Attach your CV, and tell us your earliest start date and any other ongoing client work.

Send your completed application to

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Open a pre-filled application email

Please keep the subject line as HEALTHSPAN — VA Application so your email reaches us. We reply to every applicant who completes all five steps.

Progressive Longevity Clinic Sydney, Australia · All enquiries handled in confidence.